Quality Assurance office

About Us

At Riara University, the Quality Assurance Office is at the heart of our commitment to excellence. We play a critical role in ensuring that all academic and administrative services meet the highest standards of quality. By fostering a culture of continuous improvement, innovation, and stakeholder engagement, we help maintain the University’s reputation as a leading institution in Kenya and beyond.

Our Vision

To ensure satisfaction among all our stakeholders.

We are committed to addressing the diverse needs and expectations of students, faculty, staff, industry partners, parents, alumni, and the wider community. This commitment enables Riara University to remain a trusted institution dedicated to societal development and the advancement of humanity.

Our Mission

To champion innovation in teaching and learning, ensuring our graduates are not only academically proficient but also equipped with the skills, values, and mindset needed for the future workforce.

This mission is aligned with Riara University’s guiding Mantra – “Quality Education is the Solid Bedrock for National Development” – and our Core Purpose of “Empowering Lives; Impacting Communities.”

Policy Development and Review

We design, implement, and review institutional policies that guide academic and administrative practices for consistency and excellence.

Standard Operating Procedures:

We document and disseminate clear procedures to ensure efficient, transparent, and standardized operations across the university.

Service Standards Monitoring

We ensure that both academic and support services maintain high quality benchmarks that align with evolving educational trends and global best practices.

Regulatory Compliance

We ensure adherence to all relevant national and international regulatory and accreditation requirements.

Capacity Building:

We initiate and support staff and faculty development programs that promote a culture of lifelong learning and institutional excellence.

Our Strategic Priorities

1. Continuous Improvement

We embrace a cycle of ongoing evaluation and enhancement across all academic and administrative units. By collecting and analyzing feedback from students, staff, and external partners, we identify areas for growth and drive improvements that elevate the quality of service delivery.

2. Innovation in Teaching and Learning

We promote creative and modern approaches to pedagogy, ensuring that our graduates are future-ready. This includes support for experiential learning, problem-solving methods, and the integration of 21st-century skills.

3. Technology-Driven Quality Enhancement

Our office supports the adoption of technology to streamline processes, enrich learning experiences, and promote accessibility. Through digital platforms and tools, we enhance student engagement and foster global connectivity.

Engage With Us

The Quality Assurance Office values open communication and collaboration. We encourage students, staff, alumni, partners, and the public to share feedback and contribute to the university’s continuous growth journey.

Contact Us:
Email: feedback@riarauniversity.ac.ke

We look forward to working together to ensure a culture of excellence at Riara University—where quality is not just a goal, but a way of life.

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